Computer Science + Social Work — UNCW

Practical technology consulting for Wilmington nonprofits.

I help mission-driven teams reduce admin burden and improve operations through reporting, intake, communication, and workflow improvements — using practical systems and automation, pro bono and focused on momentum over complexity.

  • Based in Wilmington, North Carolina
  • Reporting, intake, communication, and workflow improvements
  • Pro bono support for Wilmington nonprofits

About Keegan

A technology partner for mission-driven organizations.

I am a UNCW master's student in social work with a computer science background. That combination means I understand both the technical side and the real operational challenges nonprofits face — from billing and reporting to parent communication and data management.

I have built websites, desktop applications, spreadsheet automation, and data tools for local organizations. My approach is collaborative and transparent: we identify the highest-impact opportunity, build it, and make sure your team can actually use it.

Local and accessible

Based in Wilmington and committed to serving organizations across southeastern North Carolina.

Built for nonprofits

Recommendations prioritize usability, staff buy-in, and sustainability over flashy demos.

Pro bono by design

Pro bono support for local organizations — no cost, no strings attached.

Common Problems I Help Solve

The work usually starts with one process that feels harder than it should.

Most teams do not need a giant overhaul. They need one reporting, intake, communication, or follow-up workflow to work more reliably.

Reporting that takes hours every week

Manual reports, copied spreadsheets, and last-minute cleanup before someone can hit send.

Intake or referrals that keep slipping through the cracks

Forms come in, but follow-up depends too much on someone remembering the next step.

Staff spending too much time in spreadsheets

Important data lives in sheets, but the workflow around it is slow, repetitive, and easy to break.

Repetitive emails, forms, or manual data entry

The same information gets copied between systems or sent out by hand over and over.

Important updates living in too many places

Staff are checking inboxes, documents, and spreadsheets just to figure out what needs attention.

Workflows that depend on one person remembering every step

Things work until that person is out, overloaded, or juggling too many urgent tasks at once.

Tangible Outcomes

Real projects. Tangible operational improvements.

Grant Reporting and Planning Tools

Turned dense transaction data from a multi-million-dollar grant portfolio into leadership-ready dashboards and planning workbooks that made budgets easier to monitor and forecast.

  • Per-award dashboards comparing planned vs actual spending by month and category across multiple active awards
  • Portfolio rollup highlighting awards needing attention across a mixed grant load
  • Multi-year scenario planning workbooks modeling reallocation options against a fixed deadline

Billing Workflow Automation

Eliminated 30+ minutes of daily manual billing by automating end-of-day insurance claims and payment collection with a one-click desktop application.

  • Browser automation for claims submission and payment processing
  • Desktop app with GUI for one-click daily billing runs
  • Dry-run mode, audit logging, and per-client payment rules

Weekly Parent Report Automation

Saved about 5 hours of staff time per week by automating branded parent reports from spreadsheet data and emailing them directly to families.

  • Auto-generated PDF letters on school letterhead from live spreadsheet data
  • Batch email delivery to parents with scheduled weekly runs
  • Built-in data cleanup and time validation tools for staff

School Incident Alert and Reporting Automation

Helped a school turn manual incident review into same-day alerts, cleaner follow-up, and more reliable reporting by automatically flagging more serious student incidents, logging notifications, and feeding cleaner data into weekly reports.

  • Same-day alerts for incidents that need faster follow-up
  • Less manual review and fewer missed incidents
  • Cleaner logs and more reliable weekly reporting

Therapy Practice Website

Gave a therapy practice a professional web presence with clear service pages, insurance details, two locations, and integrated appointment booking.

  • SEO-optimized with structured data and local search targeting
  • Service pages for individual, family, and child therapy
  • Client portal integration for seamless appointment booking

Services

Support designed for real nonprofit operations.

Technology and Workflow Assessment

Identify where reporting, intake, communication, and workflow improvements can reduce admin burden, improve communication, and support direct service.

  • Understand where time is lost
  • See which tools are working and which aren't
  • Know exactly where to start

Systems, Automation, and AI Prototypes

Build focused proof-of-concept solutions that show what is possible before your team commits to larger changes.

  • See results before committing
  • Test AI where it actually helps
  • Prove the value to your team

Implementation Support and Team Enablement

Help staff adopt new tools with practical guidance around privacy, accessibility, change management, and responsible AI use.

  • Your team actually uses it on day one
  • Clear policies for AI and data privacy
  • A playbook your staff can follow without you

Contact

Book a free 30-minute workflow review.

Share what feels clunky right now, whether that is reporting, intake, communication, or another workflow. If it looks like a fit, I will follow up with a free 30-minute workflow review and a few practical next steps.