Local and accessible
Based in Wilmington and committed to serving businesses across southeastern North Carolina.
Computer Science + Social Work — UNCW
Practical technology consulting for growing businesses.
I help growing businesses improve operations through reporting, communication, and workflow improvements, using practical systems and automation. Start with a free 30-minute workflow review to identify where better systems can save time.
- Based in Wilmington, North Carolina
- Reporting, communication, and workflow improvements
- Free 30-minute workflow review
About Keegan
A technology partner for growing businesses.
I am a UNCW master's student in social work with a computer science background. That combination means I understand both the technical side and the real operational challenges small businesses face — from workflow bottlenecks and manual processes to data management and client communication.
I have built websites, desktop applications, spreadsheet automation, and data tools for local organizations. My approach is collaborative and transparent: we identify the highest-impact opportunity, build it, and make sure your team can actually use it.
Built for small teams
Recommendations prioritize usability, staff adoption, and sustainability over flashy demos.
Transparent pricing
Clear project scoping and straightforward pricing. No retainers, no surprise costs.
Common Problems I Help Solve
The work usually starts with one workflow that is taking too much time.
Most small teams do not need more software for the sake of it. They need a reporting, communication, billing, or handoff process to run more cleanly.
Reporting that takes too long to pull together
Staff are pulling numbers by hand, cleaning spreadsheets, and rebuilding the same updates every week.
Client communication that depends on manual follow-up
Updates, reminders, and next steps are easy to miss when they rely on someone sending each one by hand.
Billing or admin work that repeats every day
Claims, invoices, or back-office tasks take steady time even though the process is mostly the same each run.
Important work getting stuck in handoffs
Information moves between people, but not always clearly or at the right moment.
Too many spreadsheets and not enough visibility
The data exists, but it takes too much effort to see what changed or what needs attention.
Processes that only work because one person knows them
The workflow is fragile because it lives in habits and memory instead of a repeatable system.
Tangible Outcomes
Real projects. Tangible outcomes.
Grant Reporting and Planning Tools
Turned dense transaction data from a multi-million-dollar grant portfolio into leadership-ready dashboards and planning workbooks that made budgets easier to monitor and forecast.
- Per-award dashboards comparing planned vs actual spending by month and category across multiple active awards
- Portfolio rollup highlighting awards needing attention across a mixed grant load
- Multi-year scenario planning workbooks modeling reallocation options against a fixed deadline
- Same approach applies to project budgeting, cost tracking, and financial forecasting
Billing Workflow Automation
Eliminated 30+ minutes of daily manual billing by automating end-of-day insurance claims and payment collection with a one-click desktop application.
- Browser automation for claims submission and payment processing
- Desktop app with GUI for one-click daily billing runs
- Dry-run mode, audit logging, and per-client payment rules
- Applies to any repetitive billing, invoicing, or data entry workflow
Weekly Report Automation
Saved about 5 hours of staff time per week by automating branded reports from spreadsheet data and emailing them directly to families.
- Auto-generated PDF letters on school letterhead from live spreadsheet data
- Batch email delivery to parents with scheduled weekly runs
- Built-in data cleanup and time validation tools for staff
- Same pattern works for client reports, invoices, or scheduled communications
School Incident Alert and Reporting Automation
Helped a school turn manual incident review into same-day alerts, cleaner follow-up, and more reliable reporting by automatically flagging more serious student incidents, logging notifications, and feeding cleaner data into weekly reports.
- Same-day alerts for incidents that need faster follow-up
- Less manual review and fewer missed incidents
- Cleaner logs and more reliable weekly reporting
- Same approach applies to sales tracking, support tickets, or operational KPIs
Therapy Practice Website
Gave a local therapy practice a professional web presence with clear service pages, insurance details, two locations, and integrated appointment booking.
- SEO-optimized with structured data and local search targeting
- Service pages for individual, family, and child therapy
- Client portal integration for seamless appointment booking
- The same approach works for any local service business
Services
Support designed for real business operations.
Technology and Workflow Assessment
Identify where reporting, communication, and workflow improvements can reduce admin burden, improve communication, and free your team to focus on revenue.
- Understand where time is lost
- See which tools are working and which aren't
- Know exactly where to start
Systems, Automation, and AI Prototypes
Build focused proof-of-concept solutions that show what is possible before your team commits to larger changes.
- See results before committing
- Test AI where it actually helps
- Prove the value to your team
Implementation Support and Team Enablement
Help staff adopt new tools with practical guidance around privacy, accessibility, change management, and responsible AI use.
- Your team actually uses it on day one
- Clear policies for AI and data privacy
- A playbook your staff can follow without you
Contact
Book a free 30-minute workflow review.
Share what is taking too much time right now, whether that is reporting, client communication, handoffs, or another workflow. I will follow up to schedule a free 30-minute workflow review and send a few practical ideas ahead of the call.